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Further, Branch after verifying the authenticity of the user can accept the request from the user and the same can be forwarded to the above mail id for Re-Registration.Ĥ.1 UVConn is enabled with 3 Factor Authentication (OTP, MPIN & TPIN) in order to ensure that usage of product is secured. Users who had De-Registered by sending mail to above mentioned mail id, these users can Re-Register by visiting to the nearest Branch.

By sending an email: In case mobile is lost, user can send an email communication informing Mobile number to for De-Registration.ģ.3 Re-Registration Process: Customer who had De-Registered can do Re-Registration by sending ‘Hi’ to Whatsapp number 9666606060 and completing the process of Registration by setting MPIN, TPIN and accepting Terms & Conditions.

Self De-Registration through UVConn: User need to visit Account Settings ->ĭe-Register option to De-Register from UVConn.

Once the user sets the MPIN and TPIN, the process of Registration gets completed.ģ.2 De-Registration Process: In case if the user want to De-Register from UVConn, the modes available to the user are: After authentication of the OTP, system will redirect to URL in WhatsApp messenger where the customer needs to set MPIN and TPIN and agrees to the Terms & Conditions. User will get an OTP and on inputting the OTP, system will authenticate OTP.

Registration/De-Registration/Re-Registration Process in UVConn: The process for Registration, De-Registration and Re-Registration is defined here below.ģ.1 Registration Process: User having Registered Mobile Number with the Bank CBS, can type ‘Hi’ on Union Bank of India`s Official WhatsApp number i.e. ( ONLY INPUTS IN NUMBER IS REQUIRED WHILE CHOOSING OPTIONS)Ģ.6 For accessing Menu during UVConn journey, user need to input “Menu” to go back to main menu.Ģ.7 To log out from the UVConn at any stage of the user journey, user need to input “Exit”.ģ. The authentication of number can be determined with an official green tick on WhatsApp chat window, after saving the number with name in contact list of user.Ģ.3 User need to send “Hi” on Banks official WhatsApp number (9666606060) for registering into Union Virtual Connect ( UVConn).Ģ.4 After completion of Registration process, user needs to send “Hi” once again to initiate journey of UVConn.Ģ.5 User need to input the respective option number for the desired services.

Bank has opened an Authenticated Business Account with Whatsapp. 2.1 The Registered Mobile number in CBS only can only be used for UVConn.Ģ.2 Bank’s Official WhatsApp number to be saved in phone directory for UVConn 9666606060.